Changed Your Mind?
We understand that sometimes things don’t work out. Here’s our policy for returns if you’ve changed your mind:
- Time Frame: Returns are accepted within 14 days of the delivery date.
- Condition of Merchandise: To be eligible for a return, your merchandise must be unwashed, unworn, and in the same condition that you received it.
- Inspection: All returned products are subject to inspection by our team.
- Non-returnable Items: Items personalized with names, titles, or other custom features cannot be returned.
Defective Products? We’re Here to Help!
If you receive a product that has a defect, please reach out to our customer care team immediately for assistance. We accept these items for return or replacement:
- Reporting Defects: Contact our customer care via phone or email. We will provide a shipping call tag to return the item at no cost to you.
How to Make a Return:
- Phone: Call our customer service team at 800-283-6681.
- Email: Send an email to customerservice@bennettuniform.com.
- Mail: Send your item to Bennett Uniform, 4377 Federal Drive, Greensboro, NC 27410. Please include your invoice number and contact information.
Upon receipt and inspection of the product, our customer care team will either credit the invoice or process a refund.
Terms & Conditions
- Case-by-Case Evaluation: All returns are handled on a case-by-case basis at the sole discretion of Bennett Uniform. This includes determinations of whether an item is unworn and unwashed.
- Fraud Prevention: Abuse of our return policy, including unreasonable or excessive returns, may lead to charges such as restocking fees.
- Service Commitment: We aim to provide the best experience and service to our customers, ensuring fair and reasonable handling of all return cases.
For any further queries, please contact our customer service. We’re here to ensure your satisfaction with every purchase from Bennett Uniform Manufacturing.
